AI & Productivity

AI Prompt Engineering for Business: Get Better Output in Less Time.

Duration Full Day (7h)
Level Beginner
HRDF Case-by-case Basis

Learning Outcomes

By the end of this course, participants will be able to:

  1. Write structured prompts that produce useful output for a minimum of 5 daily work tasks
  2. Apply the Role + Context + Task + Format + Constraint prompt formula consistently
  3. Build a personal prompt library with a minimum of 10 ready-to-use prompts
  4. Evaluate AI output and identify when results need human review before use
  5. Share and standardise prompts across a team for consistent output quality

Course Outline

Module 1: Why Your Prompts Are Not Working (60 min)

  • Difference between a basic prompt and one that produces useful output
  • How AI processes instructions — so you know how to give them
  • Common mistakes business owners and employees make when using AI
  • Why vague prompts produce vague output — and how to fix it
  • Live demonstration: bad prompt vs good prompt, same task

Module 2: Prompt Engineering Basics (90 min)

  • Prompt formula: Role + Context + Task + Format + Constraint
  • How to include examples in prompts to improve accuracy
  • Iterative prompting — refine output without starting over
  • How to give AI the right constraints to stay on topic
  • Practice: rewrite 5 bad prompts into structured ones live

Module 3: Prompt Library for Business (90 min)

  • 20 most useful prompts for business professionals
  • Customise prompts for your industry, role, and use case
  • How to organise and share a prompt library across a team
  • Building prompt templates that non-technical staff can use
  • When to use ChatGPT vs Claude vs Gemini for different prompt types

Module 4: Advanced Prompt Techniques (60 min)

  • Chain-of-thought prompting — get AI to reason step by step
  • Multi-step prompts for complex tasks
  • How to prompt for tone, length, and format consistently
  • Using system prompts and personas to get consistent results

Module 5: Hands-On Build & Peer Review (75 min)

  • Participants write 10 prompts for their own daily work tasks
  • Test and refine during the session
  • Peer review and group feedback
  • Each participant leaves with a personal prompt library ready to use

Deliverable

Personal Prompt Library — minimum 10 ready-to-use prompts, organised by use case